Your product is fabulous, your systems are in place, and NOW is the time to ensure that your sales soar and your customers become a never-ending source of ongoing referrals.
Co-author of the customer service bestseller, “Who’s your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan,” Lori Jo Vest has been involved in relationship-based sales and customer service for over 20 years. An Emmy Award winning video producer, she has developed extensive marketing, sales and customer service expertise through her work in business-to-business sales and marketing positions. Working with Lori to enhance your sales, service and marketing efforts may be just the jumpstart your company needs to reach the next level of success.
Lori consults with mid-sized and second stage businesses on methods to enhance their sales and customer service efforts through one-on-one awareness campaigns, methods for developing personal connection and custom strategies for long-term relationship building.
An Emmy Award winning television producer, she can also help you engage your customers with video programs that get their attention, convey your unique brand attributes, and entertain them so they want to know more.
Lori has been featured in several magazines and websites , including Prevention magazine, Ladies Home Journal Magazine, Kiplingers.com, the MasterCard Small Business website, the “Lowe’s for Pros” publication, and SmallBusinessReview.com.